Refund Policy
Last updated: August 22, 2026
Digital Product Purchases
Because our products are delivered digitally and can be accessed immediately, all sales are generally final once access to the purchased file has been provided.
When We May Consider a Refund
We may review a refund request if:
- You were charged more than once for the same purchase.
- You paid successfully but could not access the digital product because of a technical problem we could not resolve.
- The file delivered was materially different from the product purchased.
Change of Mind
Refunds are generally not provided for change of mind, accidental purchase, failure to read the product description, or dissatisfaction with information that was accurately described before purchase.
Technical Problems
If you have trouble accessing your download, contact us first so we can help restore access or resend the download information.
Approved Refunds
If a refund is approved, it will generally be returned to the original payment method. Processing time depends on the payment provider and your financial institution.